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Frequently Asked Questions

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FAQ about CCFL

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I heard CCFL is a new type of light source. Is it safe?

CCFL (Cold Cathode Fluorescent Tube) used in the product is a liable light sourcewhich was developed for liquid crystal devices
about 25 years ago and has been used as back lights of notebook PCs and liquid crystal display TVs around the world.
With a special protection circuit installed on, it automatically breaks the circuit and turns off the light at time of troubles.

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How energy-saving and earth-friendly is it?

Compared to T8 fluorescent light bulbs, it saves approximately 25-53% energy and lowers your electricity charges.
With an astonishing lifespan of 50,000 hours, the product will require no cost for bulb replacement for this time period.
It also realizes an approximately 25-53% CO2 reduction compared to conventional fluorescent light bulbs. In addition,
the low heat from the luminous lamp (CCFL) keeps air-conditioning to the minimum and saves electricity costs.

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Please inform me about its life cycle.

With regard to CCFL (solana), it has adopted the circuit component
that can operate for 50,000 hours or more while keeping high temperature.
The CCFL tube, which is its light source, gradually decreases in brightness over time.
When 50,000 hours have passed, it maintains about 60 - 65% of illumination intensity.

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Please tell me about the warranty period.

A two-year warranty period is available after the purchase date as standard.
In the case of troubles during normal use, the product will be replaced free of charge.
However, in the case of breakage caused under the responsibility of users, it is not covered by warranty.

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Please let me know about the safety standards.

The product has cleared the standard value indicated in “Regulation about radio disturbance
caused by the lighting equipment within the TIS standards over other equipment”.
In addition, we have obtained the TIS1995-2551.
In case of any trouble, it is covered by the PL insurance.

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Can plants grow with solana?

Plants can grow without problem. Thanks to the low-heat-generating, i can be brought closer physically to plants.
It contains the wavelength that is considered to be necessary for growth of plants.
The products with special wavelength to grow plants are also available.

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How can I install the fluorescent tube type?

Please click here.

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How can I check the lighting system of my lamps?

Please check the model name printed on the fluorescent tubes you are using.
- FL type ---- Glow Starter type
- FLP type --- Rapid Start type
- FHF type --- High-frequency Lighting (Inverter) type

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Do you use any mercury?

Same as the general fluorescent lamp, mercury is used.
However, it passed the content (below 5mg) of exit mentioned materials based on European Directive.

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About mercury used in CCFL.

The amount of mercury used in CCFL is in accordance with RoHS (The European Standard), and its amount is very small and below 5mg.
In addition, used mercury is an inorganic metal, and it tends to bond with water-soluble proteins containing surfer.
As a result, the unneeded heavy metals become hard to get absorbed, and if it is absorbed, the liver and others generate “Metallothionein” which is a protein for protection, so toxicity will become less. Also, this mechanism is also present originally in nerve cells.
Organic Metal…Compounds having direct covalent bonds between metal and carbon.
Inorganic Metal…Compounds having ionic bonds between metal and other compounds.

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Where this product is manufactured?

This is manufactured in Japan and Taiwan.
In Thai, the local production is taken place in On Nut factory.

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Where do you do designing of your products?

In Hohkoh’s headquarters in Japan.
We are supplying safe and high quality products by making use of our design technologies
based on our long-year experience on our main business as a substrate manufacturer.

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Are you insured against PL?

Yes.

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Is there minimum quantity order requirement for custom products or OEM development?

We can accept orders from 1 piece. Please contact to our sales representatives.

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Is it water-proof?

We can get water-proof lamps ready for you separately.

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Is it explosion-proof?

No, but actually the polycarbonate prevents scattering of bits of glass.
We can put it in an explosion-proof case.

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Is it possible mounting in any lighting systems?

Yes. In addition, we ask you to install by any of the following ways from the consideration of the safety and performance of the solana.
1. Perform a bypass construction. (Page on the bottom right)
2. Use the lamp which finished direct connection construction. (Please contact us.)

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Is there any patent?

We are using the parts and circuits which have patentability, and we have expertise in internal inverter parts and CCFL lamp.

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What kind of places is suitable for CCFL?

Since it can make the light source thin and long (a line light source), it can illuminate the wide area uniformly.
Also, it is preferred to use in difficult maintenance locations taking advantage of the long life.

FAQ about LED

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Are there any features in comparison to the LED fluorescent lamp of other companies?

Body of lamp and power part is placed separately.
It adopts industry’s highest quality “constant-current power source” and “NICHIA’s LED”,
and it realized the industry’s highest class luminous efficiency.

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How long does a LED lamp last?

It depends on operating conditions, but our LED lamp is designed to last for 50,000 hours.
It lasts five times longer than traditional lamps. Unlike traditional lamps, switching on and off does not shorten its life.

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Don’t they heat up when used for a long time?

A LED element itself is heat sensitive, so heat has to be released from the heat-releasing board behind the lamp.
SOLANA-LED uses aluminum alloy frame for this. It heats up, but would not become too hot to touch like traditional lamps.

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Would it break if the lamp comes off the equipment?

Its exterior tube is made of high-strength polycarbonate (PC) and aluminum alloy.
So, it would not break even if it drops to the floor.

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Can I use it on instruments with dimming function?

It is not compatible with instruments with light control function.

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Do you have products with any other emission colors than introduced here?

We currently have two standard types of colors: Neutral white (5,000k) and warm white (3,500k).
Please inquire us about other colors if necessary.

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How long is the warranty period?

The standard warranty period by the manufacturer is two (2) years.
Some troubles due to customers’ responsibilities may not be covered by the free replacement plan.


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